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Please read the below steps for successful login to ServiceLink
Ensure your RSA token or login account is not locked
Refer
Knowledge Base article
, for guidance on submitting the ServiceLink Access Request
Submit ServiceLink Access Request
here
It usually takes ~24 hours to gain access once the manager approves.
Mandatorily
follow
JRE configuration
and
Java Runtime - Manage Enterprise Settings for ESRS
for ServiceLink Remote Session functionality
Microsoft Edge is the only supported browser for ServiceLink, refer Knowledge Base article
here